Around the clock, three butlersmanaging the estate
House Steward is the pinnacle plan of the Japan Butler Association. Three master butlers rotate in 8-hour shifts to stand by 24 hours a day, responding instantly to every need. For VVIPs, ultra-high-net-worth clients, and family offices, we deliver an ultimate partnership that manages the entire estate—without interruption.
About This Service
OverviewAround the clock, an ultimate lifestyle
House Steward is complete lifestyle management that transcends the concept of butler service. With specialized butlers optimized for morning, day, and night rotating in 8-hour shifts, you receive the highest quality service anytime, 24/7/365. This is not merely staffing—it is an ultimate partnership that supports your very life.
By forming a team of three, we achieve continuity and specialization impossible for an individual. Each covers the hours they excel in, and thorough team meetings share information completely—delivering seamless service as if one butler were with you around the clock.
As the culmination of more than 130 years of butler education cultivated by the Japan Butler Association, only the finest talent, centered on Master Butler holders, takes part. They are not only technically excellent but embody dignity, refinement, insight, and above all a servant’s heart—true professionals.
Around the Clock, 365 Days
Late-night requests, early-morning preparation, special weekend needs—a butler is always on standby. The phrase "outside service hours" does not exist in your life.
Specialization Through a Team of Three
The optimal butler is placed in each time band, delivering the highest quality from breakfast through business support to dinner. Sudden leave or illness is covered by the team, so service never lapses.
Fully Personalized
Three butlers grasp every aspect of your life, understanding your preferences, habits, and values. We realize the true butler service in which needs are met before they are spoken.
Highest-Standard Security
With a butler always present around the clock, there is great peace of mind for security—handling suspicious visitors, emergency contact, and confirming important guests.
Support for the Whole Family
We comprehensively support the entire family—the head’s business, social activities, children’s education, and care for elderly members—coordinating and optimizing all of it.
The Three Shifts
24-Hour RotationA perfect three-butler rotation
Morning Butler
8:00 – 16:00Covers early morning to afternoon: wake-up support, breakfast, morning housework, lunch preparation, and afternoon planning—perfectly ordering the start of your day.
Daytime Butler
13:00 – 21:00Covers the most active hours from midday to evening: guest reception, business support, outing preparation, shopping, dinner preparation, and dinner service. Takes over seamlessly from the morning butler.
Night Butler
20:00 – 8:00 next dayCovers night through early morning: after-dinner cleanup, bedtime preparation, nighttime patrol, late-night requests, and early-morning prep—so you can rest in comfort.
- Each butler sets a one-hour handover for complete information sharing.
- A weekly team meeting continually raises service quality.
- In emergencies, all three respond immediately.
Usage Scenes
ScenesFor those who seek the highest standard
Very Busy Executives & Public Figures
For top executives who wish to entrust all of life to the butler team and focus fully on business or creative work—freed from every task from early morning to late night to spend time only on what truly matters.
Family Office Operations
For affluent families managing multiple businesses and investments, integrating both residence and office—coordinating schedules, receiving guests, managing important documents, and providing secretarial functions.
A Japan Base for International VIPs
As a base for global VIPs frequently traveling between Japan and abroad—handling communication across time zones and responding instantly to sudden changes, with a 24-hour-ready environment.
Large Estates & Multiple Properties
For those owning vast estates or multiple properties—24-hour property management, staff supervision, security management, and arranging maintenance contractors.
What We Provide
What We DoComplete support for every aspect of life
Complete Life Management
General housework, meals (breakfast, lunch, dinner, late-night), shopping, laundry, cleaning, organizing, pet care, plant care, seasonal response.
Personal Assistant Functions
Schedule management, reservation proxy, travel arrangement, gift arrangement, wardrobe management, important document filing, mail management.
Business & Secretarial Support
Guest reception (24 hours), meeting preparation, phone handling, email-check assistance, document sorting, office environment management.
Health & Wellness Support
Medication management, appointment accompaniment, health observation, nutrition management, exercise support, coordination with medical institutions.
Security & Estate Management
24-hour watch, response to suspicious visitors, equipment inspection, repair arrangement, contractor attendance, emergency response.
Family & Social Support
Coordinating the whole family’s schedules, children’s education support, elderly care, home-party planning and execution, social calendar management.
Pricing
FeesPricing
excl. tax · monthly
24 hours × 30 days
three-butler rotation
- Monthly Rate
- ¥6,000,000 (excl. tax)
- Contract Term
- 3 months or more recommended (1-month contracts possible)
- Butler Selection
- Free (all three may be named)
- Transportation
- Included in the monthly flat rate
- Initial Fee
- Setup fee ¥500,000 (first time only: estate survey, system build, team training)
Payment: bank transfer (monthly, quarterly, or annual). 3% off for 6-month prepayment, 5% off for annual prepayment.
Frequently Asked Questions
FAQFrequently asked questions
Q. Why a three-butler team?
To provide the highest quality 24/7/365. The team achieves the continuity and specialization impossible for a single butler.
Q. What happens on a butler’s day off?
The three rotate their time off, so from your perspective a butler is always available. Service never lapses.
Q. Is my privacy protected?
Every butler signs a strict confidentiality agreement and follows the association’s code of ethics. Regular confidentiality training is also conducted.
Q. Is a long-term contract required?
We recommend three months or more, but one-month contracts are also possible. About three months is the guide for the team to fully understand you.
Q. How do you coordinate with other staff (drivers, gardeners)?
The butler team supervises all staff and achieves seamless coordination, responding instantly to sudden changes and special requests.
Other Plans
More OptionsCompare the plans
For a first trial choose Footman; for a special full day, Butler; for 20 days of monthly continuity, Second Steward.
Experience the ultimate butler service
We consult in strict confidence. When you contact us, please mention "House Steward." At the first meeting, the Representative Director will visit in person for a detailed consultation.