Team Leadership Training

Team Leadership Training is a practical program that applies the team management methods practiced by butlers for years to modern corporate organizations. The Head Butler oversees multiple staff members and manages the service of the entire estate. Leadership skills for achieving the best results with limited resources can be directly applied to modern corporate management. This training systematically covers leadership theory, team building, effective communication, and conflict resolution—all practical skills necessary for management positions.

⚠️ This training aims at skill acquisition and does not guarantee performance improvement or promotion.

Team Leadership Training

II.About This Training

The Head Butler oversees multiple butlers and staff, responsible for maintaining service quality throughout the estate. Managing diverse tasks with limited personnel while calmly handling unexpected situations—these management methods contain many elements that modern corporate leaders should learn.

This training teaches butler leadership from both theoretical and practical perspectives. You'll learn servant leadership principles, team composition and task distribution, effective instruction methods, subordinate development, early conflict detection and resolution, and emergency decision-making processes—all directly applicable to actual work. Through group work and role-playing, you'll acquire practical leadership skills.

This training is ideal for hotel and ryokan managers, restaurant managers, luxury service industry leaders, and anyone in a leadership position.

Practical Theory

Theory based on butler field experience

Group Work

Learn through practical exercises

Immediate Application

Skills you can use from tomorrow

III.Training Curriculum (3 hours per day)

Team Leadership Training systematically covers four areas based on butler field experience. Each section consists of practical content, allowing you to acquire not only knowledge but also actual management techniques.

Training Curriculum

Part 1: Fundamentals of Leadership (45 minutes)

Learn the definition of leadership in butlering, servant leadership principles, the difference between authority and trust, and qualities required of leaders. Understand the essence of "supportive" leadership practiced by Head Butlers and learn how to apply it in modern corporate organizations. Through not only theory but also actual butler field cases, deeply learn effective leadership approaches.

Part 2: Team Building (45 minutes)

Master effective team composition methods, identifying member strengths, task distribution optimization, and techniques to enhance team cohesion. Learn butler-practiced "right person in the right place" personnel placement, management methods to maximize individual abilities, and specific ways to improve overall team performance. Acquire practical skills through group work.

Part 3: Effective Communication (45 minutes)

Learn how to give clear instructions, listening techniques and feedback, utilizing non-verbal communication, and establishing reporting/liaison/consultation systems. Master butler-practiced "empathetic" communication techniques, dialogue methods that build trust, and effective information-sharing mechanisms to strengthen team collaboration.

Part 4: Conflict Resolution and Case Studies (45 minutes)

Develop practical skills through early conflict detection, promoting constructive discussion, mediation and problem-solving techniques, and exercises using actual cases. Learn butler-practiced "calm judgment" and "fair coordination" techniques, methods to turn emotional conflicts into constructive discussions, and approaches to transform team problems into growth opportunities. Acquire field-ready problem-solving skills through actual case studies.

IV.Recommended For These Companies & Departments

Luxury hotel & ryokan managers
Restaurant managers & store managers
Concierge department heads
Luxury service industry team leaders
New managers in hospitality
Those managing diverse staff
Departments facing team collaboration challenges
Organizations aiming to improve service quality

V.Training Outcomes

Training Outcomes
1

Practical Leadership Skills

Acquire not only theory but specific methods immediately applicable in the field. Master practical leadership techniques based on butler field experience.

2

Enhanced Team Management

Master techniques to maximize member abilities and enhance overall team performance. Learn optimal personnel placement and effective task distribution.

3

Strengthened Problem-Solving

Develop the ability to resolve conflicts constructively and turn them into team growth. Master calm judgment and fair coordination techniques.

4

Improved Communication Skills

Master clear instruction, accurate feedback, and effective listening techniques. Learn dialogue methods that build trust.

VI.Format & Pricing

¥400,000

(Tax included)

Training Duration3 hours per day (morning/afternoon available)
Participants10-20 people
Target LevelIntermediate to Advanced (Managers & Leaders)
LocationYour company's meeting room or our association venue
CustomizationContent adjustment available (separate consultation)

What's Included

Training program implementation
Textbook materials (for all participants)
Certificates (for all participants)
Instructor transportation (within Tokyo)
Post-training follow-up (1 session)

VIII.Application Process

1

Inquiry & Information Request

Please feel free to contact us by phone or web form. We will send you detailed training materials.

2

Consultation & Proposal

Please share your company's challenges and requirements. We will customize and propose the optimal training program.

3

Quotation & Contract

We will provide a detailed quotation based on the training content. Once approved, we will proceed with the contract.

4

Preparation & Coordination

We will conduct detailed meetings for venue confirmation, participant coordination, material preparation, and other training implementation details.

5

Training Implementation

Experienced instructors will conduct high-quality training, flexibly adapting to participants' understanding levels.

6

Follow-up

Post-training surveys, effectiveness measurement, and ongoing support to help establish training results.

Inquiries & Applications

For questions or applications regarding Team Leadership Training, please feel free to contact us.

Inquiries & Applications